Reference

How b333bet Handles Your Personal Information

When you open an account with us, you share information we take seriously — your name, contact details, and payment data from wallets like bKash, Nagad, and Rocket.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and delete dataCookie and tracking transparency
b333bet How b333bet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. You can reach us through live chat on the platform, by email, or through the account help section. For data-specific requests — deletion, correction, or access — please include your registered phone number and the payment method linked to your account so we can verify your identity before acting on any request.

Live Chat Start a chat from your account dashboard. Quote your registered phone number and the wallet — bKash, Nagad, or Rocket — linked to your account for faster identity verification.
Email Support Send your data request or privacy query by email. Include your account details and describe the specific data action you need — access, correction, or removal.
Account Help Section The in-app help section lets you raise account-level queries including wallet data and login history. Navigate to Settings, then Account Help, and select Privacy Request.
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We apply security measures at the account and data layer to reduce the risk of unauthorised access. Login sessions on mobile are protected by OTP verification sent to your registered number — the same number tied to your bKash, Nagad, or Rocket wallet. Cookies on our platform track session state and basic analytics; you can manage non-essential cookies through the cookie settings on our site. Data retention follows a structured schedule: active account data is held while your account is open, and residual records are cleared after the applicable post-closure window under local rules.

Account Security OTP-based login verification is tied to your registered mobile number, adding a direct check against unauthorised access to your account and wallet data.
Cookie Controls Essential cookies keep your session active. Non-essential analytics cookies can be turned off in our cookie settings without affecting your core account functions or payment flows.
Data Retention Policy We hold your account records while your account is active. After closure, data is retained only as long as required under applicable rules, then permanently removed from active systems.
Correction and Deletion Rights You can ask us to correct inaccurate data or request deletion of your account information. We verify your identity first — usually via your registered wallet number — before acting.

Common Questions About Your Data on b333bet

These are the questions we hear most often about how your personal and payment data is handled. If yours is not here, contact support through live chat or the account help section.

We collect your name, phone number, email address, and the payment method you register — bKash, Nagad, or Rocket. Transaction history and login logs are also retained for account security and payment verification.

Payment data is shared only with the relevant payment processor — bKash, Nagad, or Rocket — to complete your transaction. We do not pass that data to advertisers or unrelated third parties.

Contact support through live chat or email. Include your registered phone number and wallet type so we can verify your identity before retrieving and sending your data record.

Yes. Submit a deletion request through the account help section or by email. We will process it after identity verification. Some records may be retained for the post-closure period required under applicable rules.

Active account data is kept while your account is open. After closure, records are held only for the period required by applicable rules, then removed. Exact durations depend on local law and your eligible region.

We use essential cookies to maintain your session and optional analytics cookies to understand usage patterns. You can turn off non-essential cookies in our cookie settings without affecting account login or wallet payment functions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.